About OPS
An intimate, interactive, 2-day, intensive learning experience, specifically for the franchise operations executive.
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Agenda
Schedule-at-a-glance. Hot topics, speakers, and networking opportunities.
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Registration
Space is limited at this event to ensure the optimum educational experience for attendees. Don’t miss out.
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FAQ
Who should attend, where to stay, what’s included and much more!
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Sponsors
About OPS
The Franchise Operations Summit is a two-day expert-led workshop event for franchise CEOs, COOs and VPs of operations, focusing on helping franchise systems improve performance through operational excellence.
Industry experts facilitate a lively learning experience, where every attendee is expected to bring their own perspectives and challenges, with full participation as they explore a wide array of solutions and develop effective action plans in several key franchise operations areas.
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Hot Session Topics
- Real-World Franchise Compliance
- Impactful, Substantive and Effective Convention/Conferences
- Turning a Survey into a Powerful Management Tool
- Supercharge Operational Excellence with Web 2.0 Technology
- Maximizing the Benefits of an Online University
- Making the Most of Franchise System Buying Services
- Peer Learning, Survey Results/Discussion

What Franchisors Are Saying
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“Eric Stites and the team at Franchise Business Review have been instrumental in helping FASTSIGNS raise the bar in our operational performance. They have vast knowledge and insights on building franchisee satisfaction and engagement, and I would highly recommend getting involved with their organization and events.”
Catherine Monson, CEO, FastSigns
- "Evan Hackel is an impassioned speaker, with insightful content. This summit could be a game-changer."
Steve Bursten, CEO Exciting Windows!
- "Ingage Consulting provides a unique perspective. This summit will be an eye opening event."
Fritz Thompson, CEO of Professional Carpet Systems
- “Bob Hutter is the ‘go-to’ expert for how an electronic learning environment can positively impact franchisees and franchisors.”
Eric Bernstein, C.O.O. ProSource Wholesale Floor Covering & Floor Trader
- "Evan is very innovative, and runs fabulous events. This should be an outstanding conference."
Mike Vanderslice, CEO of MD Tech Pro (former COO of Geeks on Call)
